Terms of Service
Last updated: January 2025. Please read these terms carefully before using our servers or purchasing packages.
These Terms of Service ("Terms") govern your access to and use of BIG FAT MODS ("we", "us", "our") game servers, website, Discord community, and subscriber store (collectively the "Services"). By using our Services you agree to be bound by these Terms.
1. Eligibility
You must be at least 13 years of age (or the minimum age in your jurisdiction) to use our Services. Subscriber purchases require you to be of legal age to enter contracts in your country. By purchasing, you confirm you meet this requirement.
2. Official Services
Our official Services consist solely of:
- The website at bigfatmods.com
- The subscriber store at bigfatmods.com/survivor/store
- Our official Discord server (link on our website)
- Server listings verified on our verification page
We are not responsible for any third-party websites, Discord servers, storefronts, or persons claiming to represent BIG FAT MODS. If you are defrauded by an impersonator, we have no liability for that loss.
3. Server Rules
All players must comply with the rules posted in our Discord. Violations may result in temporary or permanent bans without refund. Conduct that results in immediate permanent ban includes but is not limited to:
- Cheating, hacking, or using unauthorised software
- Intentionally exploiting game bugs to gain advantage
- Doxxing, threatening, or harassing other players in real life
- Use of slurs or hate speech
- Impersonating BIG FAT MODS staff
4. Subscriber Packages
4.1 Purchases
All purchases must be made through our official WHMCS store. Payments processed by any other entity are not valid and we are not responsible for fulfilling or refunding them.
4.2 Delivery
Packages are delivered via in-game vending machines on our official servers. Delivery is contingent on you following the account-linking steps in our Discord. We are not liable for missed deliveries caused by your failure to follow the instructions.
4.3 Refund Policy
All sales are final once a kit has been claimed in-game. Unclaimed kits may be eligible for a refund or exchange if you contact us within 24 hours of purchase and can demonstrate a technical issue. Refunds are issued at our sole discretion. Chargebacks initiated without contacting us first may result in a permanent ban.
4.4 Non-Transferable
Packages are tied to a single gaming account (Gamertag, PSN ID, or Steam ID). They may not be transferred, resold, or gifted. One kit per account per wipe cycle.
4.5 Server Access
We do not guarantee perpetual server uptime. Servers may be taken down for maintenance, updates, or other operational reasons. Subscriber packages do not guarantee access to any specific server at any specific time. We will endeavour to minimise downtime but offer no service-level guarantee.
5. Intellectual Property
DayZ is a registered trademark of Bohemia Interactive a.s. BIG FAT MODS is an independent community and is not affiliated with or endorsed by Bohemia Interactive. Our branding, website design, and content are our own intellectual property.
6. Limitation of Liability
To the fullest extent permitted by law, BIG FAT MODS, its operators, and staff are not liable for any indirect, incidental, or consequential damages arising from your use of our Services, including loss of in-game progress due to wipes, bans, or server downtime.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Services after changes constitutes your acceptance. We will announce material changes in our Discord.
8. Contact
For questions about these Terms, contact us via the contact form or our official Discord.
Also see: Privacy Policy